AI Customer Service Representative to Support Your Customer Care Team

AI Customer Service Representative can answer thousands of calls at the same time.
No More Missed Calls or Long Wait Times.

Top Features of
AI Customer Support Software

AI Voice Support That Never Sleeps

Advanced natural language processing handles multiple customer inquiries simultaneously, offering 24/7 multilingual support with real-time sentiment analysis and automatic escalation to human agents when needed.

Smart Call Resolution & Learning

Leverages past interaction data to provide personalized solutions, while continuously learning from new conversations to improve response accuracy and reduce resolution time.

Seamless Integration & Analytics

Integrates effortlessly with existing CRM systems while providing detailed analytics on call patterns, customer satisfaction metrics, and AI performance insights for continuous service optimization.

Use Cases for Our
Customer Service AI Assistant

Round-The-Clock Service

  • 24/7 availability of the AI Customer Service Representative helps in identifying leads, solving customer queries and customer satisfaction..

Personalized Conversations

  • A human-like and personalized conversation to make sure the customer is engaged

CRM Integrations

  • To provide real-time and accurate information on every single call.

What Makes ContactSwing Different

Industry-Specific AI

Understands complex queries in Real Estate, Restaurants, Car Dealerships,IT Staffing, and Healthcare Staffing.

Intelligent Interaction

Books appointments, transfers calls to human agents, and performs after-call actions like sending emails and texts.

Smart Automation

Streamlines operations with no-code workflows, connecting your CRM and other systems effortlessly.

Emotional Intelligence

Detects and responds to caller emotions for more empathetic communication.

Comprehensive Analytics

 Provides real-time insights with call analytics, searchable transcripts, and recordings.

Multi-Channel Campaigns

Runs bulk call campaigns and ensures consistent quality across voice, email, and text communications.

Pricing Details of Our AI Customer Service Platform

 Early Adapter Offers Available

Monthly billing
Yearly Billing (Save 15%)
Free
Experience the power of AI-driven communication at no cost. 

$0

200 Minutes
Get Started
Recommended for
Curious professionals looking to test AI capabilities in their field.
Free includes:
2  Workflows
5 Actions
Onboarding Setup
Individual
Elevate your personal communication with AI assistance.

$200/Mo*

1000 Minutes
Get Started
Recommended for
Independent agents or owners seeking to enhance client interactions and manage inquiries efficiently.
Everything on Free, plus:
$0.08/Min Additional Cost
5  Assistants
5  Workflows
Campaigns
Team
Empower your growing team with coordinated AI communication support. 

$400/Mo*

2500 Minutes
Get Started
Recommended for
Small teams seeking to grow their business, streamline operations and improve customer service.
Everything on Individual, plus:
10 Assistants
10 Actions
3 Team members
Dedicated Support Manager
Business
Unleash the full potential of AI communication for your entire organization.

$850/Mo*

6000 Minutes
Get Started
Recommended for
Large organizations requiring comprehensive, scalable AI solutions to manage high volumes of customer interactions and candidate communications.
Everything on Team, plus:
30 Assistants
30 Actions
30 Team members
30 Workflows
INTEGRATIONS

Connect ContactSwing with the software
you use every day

Experience ContactSwing Live

Calendly Widget

ContactSwing Early Adopter Program

What You’ll Get
  • Priority access to cutting-edge AI
  • Special price lock in for 2 years
  • Direct input into feature development
  • Dedicated support from our founding team
  • Recognition as an industry innovator
How It Works
  • Select your industry below
  • Complete the form
  • Get set up in less than 30 minutes
Benefits
  • Bi-monthly feedback sessions (30 minutes each)
  • Openness to testing new features
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Support

Frequently asked questions

Everything you need to know about the product and billing.
What tasks can an AI customer service representative assist with?
AI Customer Service Representative can assist with tasks such as solving customer queries, taking information for your agents to help with and providing detailed information from CRM.
How does AI improve the efficiency of customer service teams?
As the AI Customer Service Representative is available 24/7 it does not miss any calls, leads and follows-up with customers to ensure that their queries are solved.
Is the AI customer service rep available 24/7 for support?
Yes. AI Customer Service Representative is available round the clock (24/7) for support.
Can AI customer service representatives handle complex queries?
Yes, it can handle complex queries and provide information from your CRM or Database. For information not available to the AI Customer Service Representative, it will gather details for your agents to call the customers back.
How does the AI ensure smooth human handoff when required?
For information not available to the AI Customer Service Representative, it will gather details for your agents to call the customers back. Call Transcript is available for every call.
Does the AI support voice, chat, and email customer interactions?
Yes, AI Customer Service Representative supports Voice, Chat and Email customer interactions.
How customizable is the AI customer service representative?
It is a no-code platform and very easy to customer the AI Customer Service Representative.
Does the AI solution integrate with customer service platforms?
Yes, quite seamlessly.

Can AI representatives learn and improve over time?
Yes, AI Representative can learn and improve over time based on the instructions provided by the user.

How does AI ensure customer data privacy and compliance?
Securing customer data is our top priority. HIPAA guidelines are adhered to for customer data.

 Gain an Unfair Advantage in Your Industry

Timely response makes all the difference between closing a deal and losing it to the competition.
ContactSwing ensures you're always available, giving you the edge in a competitive landscape.
Join Early Adopter Program
At ContactSwing, we're on a mission to transform critical business-to-consumer interactions across industries, making them more efficient, transparent, and satisfying for everyone involved.
Industries
Real EstateRecruitmentHealth ClinicsCar DealershipsRestaurants
Products
Ai ReceptionistAI Sales Call AssistantAI HR SolutionsAI Customer Service
Legal
Privacy PolicyTerms of Service
© 2024 by ContactSwing