AI Customer Service Representative to Support Your Customer Care Team

Our AI solution for customer support can answer thousands of queries across multiple
languages all at once so that your customer support team can focus on the more important tickets.
No more missed queries or bad customer support reviews.

Top Features of
AI Customer Support Software

AI Voice Support That Never Sleeps

Our customer support automation software offers advanced natural language processing handling multiple customer inquiries simultaneously, offering 24/7 multilingual support with real-time sentiment analysis and automatic escalation to human agents when needed.

Smart Call Resolution & Learning

Our AI customer service platform leverages past interaction data to provide personalized solutions, while continuously learning from new conversations to improve response accuracy and reduce resolution time.
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Seamless Integration & Analytics

Our AI customer support software integrates effortlessly with your CRM while providing detailed analytics on call patterns, customer satisfaction metrics, and AI performance insights for continuous service optimization.

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Use Cases of Our
Customer Service AI Assistant

Round-The-Clock Service

  • Our AI customer service representative is available 24/7, ensuring that none of your customers go unheard even outside of human working hours. Thats what contactswing Promises.

Personalized Conversations

  • With our AI-powered customer support, personalized and human-like conversations can be done on autopilot, since our AI model understands and reciprocates emotions.

CRM Integrations

  • Our customer service AI software directly integrates with your CRM to provide real-time and accurate information to customers on every single call, ensuring high support quality.

What Makes ContactSwing Different

Industry-Specific AI

Our AI customer service solutions are not restricted industry-wise and understand complex queries in Real Estate, Restaurants, Car Dealerships, IT Staffing, Healthcare Staffing, and more.

Intelligent Interaction

Our AI customer service agent books appointments, transfers calls to human agents upon escalation and performs after-call actions like sending emails and texts to confirm support and gather feedback.

Smart Automation

With our AI-powered customer service, you can streamline support operations with no-code workflows, and manage support data via direct integration with your CRM.

Emotional Intelligence

Our AI customer service platform can detect and respond to caller emotions for a more engaging and empathetic customer service experience.

Comprehensive Analytics

Our platform also provides real-time insights with call analytics, searchable transcripts, and recordings. Each AI interaction is fully available to understand customer emotions and deal with escalation.

Multi-Channel Campaigns

Our customer service AI platform can answer queries and handle support requests in multiple languages while handling thousands of queries at once. We ensure your support team is never overloaded.

Pricing Details of Our AI Voice Assistance

Monthly billing
Yearly Billing (Save 45%)
Starter
Experience the power of AI-driven communication.

$25

No discount
$0 to start
50 Minutes
Start Free Trial
Recommended for
Curious professionals looking to test AI calling in their field.

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Starter plan Includes:
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2 Assistants
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2 Knowledge Base
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1 Action
Individual
40% OFF
Elevate your personal communication with AI assistance.

$200/Mo*

$340
Yearly Billing (Save 40%)
1000 Minutes
Start Free Trial
Recommended for
Independent agents or owners seeking to enhance client interactions and manage inquiries efficiently.
Everything in Starter plan, with upgrades to the following features:
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$0.08/Min Additional Cost
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5 Knowledge Base
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5 Assistants
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5 Actions
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5 Workflows
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Campaigns
Team
40% OFF
Empower your growing team with coordinated AI communication support.

$375/Mo*

$630
Yearly Billing (Save 40%)
2500 Minutes
Start Free Trial
Recommended for
Small teams seeking to grow their business, streamline operations and improve customer service.
Everything in Individual plan, with upgrades to the following features:
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10 Knowledge Base
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10 Assistants
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10 Actions
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10 Workflows
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3 Team members
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Dedicated Support Manager
Business
40% OFF
Unleash the full potential of AI communication for your entire organization.

$750/Mo*

$1250
Yearly Billing (Save 40%)
4500 Minutes
Start Free Trial
Recommended for
Large organizations requiring comprehensive, scalable AI solutions to manage high volumes of customer interactions or candidate communications.
Everything in Team plan, with upgrades to the following features:
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30 Knowledge Base
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30 Assistants
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30 Actions
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30 Workflows
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30 Team members
Starter
Experience the power of AI-driven communication.

$25

No Discount
$0 to start
50 Minutes
Start Free Trial
Recommended for
Curious professionals looking to test AI calling in their field.


Starter plan Includes:
tick mark icon
2 Assistants
tick mark icon
2 Knowledge Base
tick mark icon
1 Action
Individual
45% OFF
Elevate your personal communication with AI assistance. 

$190/Mo*

$340
Yearly Billing (Save 45%)
1000 Minutes
Start Free Trial
Recommended for
Independent agents or owners seeking to enhance client interactions and manage inquiries efficiently.
Everything in Starter plan, with upgrades to the following features:
tick mark icon
$0.08/Min Additional Cost
tick mark icon
5 Knowledge Base
tick mark icon
5 Assistants
tick mark icon
5 Actions
tick mark icon
5 Workflows
tick mark icon
Campaigns
Team
45% OFF
Empower your growing team with coordinated AI communication support.

$350/Mo*

$630
Yearly Billing (Save 45%)
2500 Minutes
Start Free Trial
Recommended for
Small teams seeking to grow their business, streamline operations and improve customer service.
Everything in Individual plan, with upgrades to the following features:
tick mark icon
10 Knowledge Base
tick mark icon
10 Assistants
tick mark icon
10 Actions
tick mark icon
10 Workflows
tick mark icon
3 Team members
tick mark icon
Dedicated Support Manager
Business
45% OFF
 Unleash the full potential of AI communication for your entire organization. 

$690/Mo*

$1250
Yearly Billing (Save 45%)
4500 Minutes
Start Free Trial
Recommended for
Large organizations requiring comprehensive, scalable AI solutions to manage high volumes of customer interactions and candidate communications.
Everything in Team plan, with upgrades to the following features:
tick mark icon
30 Knowledge Base
tick mark icon
30 Assistants
tick mark icon
30 Actions
tick mark icon
30 Workflows
tick mark icon
30 Team members
INTEGRATIONS

Connect ContactSwing with the software
you use every day

Experience ContactSwing Live

Calendly Widget

ContactSwing Early Adopter Program

What You’ll Get
  • Priority access to cutting-edge AI
  • Special price lock in for 2 years
  • Direct input into feature development
  • Dedicated support from our founding team
  • Recognition as an industry innovator
How It Works
  • Select your industry below
  • Complete the form
  • Get set up in less than 30 minutes
Benefits
  • Bi-monthly feedback sessions (30 minutes each)
  • Openness to testing new features
Thank you! Your submission has been received!
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Support

Frequently asked questions

Everything you need to know about the product and billing.
What tasks can an AI customer service representative assist with?
Our AI customer service representative can assist human support teams by solving customer queries, taking information from customers and escalating only important issues, providing information to customers from the CRM, etc.
How does AI improve the efficiency of customer service teams?
With our AI customer service solution, customer service teams can provide support 24/7 and in multiple languages. They also get to prioritize focusing on the more important tickets while our AI handles support operations in their place. It also follows up and takes feedback to improve and ensure adequate resolution.
Is the AI customer service rep available 24/7 for support?
Yes, ContactSwing’s AI customer service representative is available 24/7 so that your business can provide round-the-clock support.
Can AI customer service representatives handle complex queries?
Yes, our AI platform for customer service has access to real-time customer data via CRM integrations, empowering it to solve complex queries. For anything it can’t handle, it gathers details for the human agents to work on, ensuring no ticket gets unresolved. tomer Service Representative, it will gather details for your agents to call the customers back.
How does the AI ensure smooth human handoff when required?
The transcripts and analytics of all interactions made by our AI customer service agent are available for the human agents to use, ensuring proper handoff.
Does the AI support voice, chat, and email customer interactions?
Yes, our customer service AI supports voice, chat, and email customer interactions, ensuring you are holistically covered in the customer support aspect.
How customizable is the AI customer service representative?
Our AI customer service platform is highly customizable and is fully no-code, ensuring easy customization, development of workflows, etc.

Does the AI solution integrate with customer service platforms?
Yes, Our AI solution for customer service integrates with many customer service platforms and is designed to become a smoothly functioning part of your existing tech stack.
Can AI representatives learn and improve over time?
Yes, our AI customer representative can learn and improve over time based on customer interactions and supporting data, ensuring that your customer support quality keeps increasing.
How does AI ensure customer data privacy and compliance?
ContactSwing ensures that strict data management guidelines are followed and data never leaves designated stores. HIPAA guidelines are adhered to for customer data.

What ContactSwing Can Do for You

Elevate your AI-powered customer service with our cutting-edge AI customer service solutions

Intelligent Communication Automation

Missed Leads: Potential clients slip away due to delayed responses and unanswered after-hours inquiries.
Overwhelmed Agents: Valuable time wasted on repetitive questions and low-value tasks.
Inefficient Operations: Manual scheduling causes conflicts, while scaling requires proportional staff increases.

With ContactSwing

24/7 Lead Capture: Never miss a potential deal with instant responses to all inquiries, any time of day.
Automated Routine Tasks: AI handles repetitive questions, freeing agents to focus on high-priority clients and closings.
Streamlined Operations: Effortlessly manage property viewings, coordinate multiple agents, and scale your business without proportional cost increases.
AI customer service automating 60% of tasks, boosting agent productivity by 30%, cutting response time by 70%, and increasing leads by 40%

 Gain an Unfair Advantage in Your Industry

Timely response makes all the difference between closing a deal and losing it to the competition.
ContactSwing ensures you're always available, giving you the edge in a competitive landscape.
Start Free Trail

What ContactSwing Can Do for Your Customer Support Team

Elevate your customer service quality and availability with our cutting-edge AI customer service solutions. ContactSwing enables
No Communication Hassle
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Our AI customer service agent can seamlessly handle both inbound and outbound calls, making sure you never miss a support request, and that the customer is always provided with real up-to-date data. Give order information, tracking updates, and set up meetings with human agents over text, email, or calls, all while your human team focuses on critical support functions. Our AI customer service agents are designed to understand emotions, making their conversations human-like and friendly. Your customers are in safe hands, 24/7 and in multiple languages.
Get Data from Each Interaction
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Our AI customer support agents can intelligently capture critical customer details from conversations, asking the right questions in the correct emotional way. Our natural language processing algorithms understand context and nuance, allowing them to adjust their questioning strategy dynamically to extract precise and relevant information. This ensures that your customer support team is ready with all the data needed to resolve customer issues and doesn’t have to spend time collecting the data over meetings.
Real-Time SMSs and Updates
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Send instantaneous SMS to customers during live calls and on pre-defined triggers, ensuring critical updates reach customers as soon as possible. We empower contextual updates through voice calling with our AI-powered customer support automation software since it is the best medium for communication but takes care of SMS and email needs as well. Whether it's sending appointment confirmations, tracking information, or sending follow-up details, our AI-powered customer service platform ensures that customers receive timely and relevant information directly from your CRM to their mobile devices, ensuring updates aren’t lost in a swarm of emails.
Effortless Call Management
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Enjoy one-click or auto-call recording and seamless call transfers to human agents or different departments with our AI customer service platform. Our system automatically detects complex queries and heightened emotions that require human intervention and escalates calls to available agents, providing complete conversation transcripts and context instantly to ensure a frictionless handoff. This means your human agents can focus on high-value interactions while the AI handles routine support tasks and requests that don’t need active human help.
Advanced Voice Technologies
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Utilize human-like voices or easily clone your unique voice with our single-click integration to ElevenLabs, making every AI-powered customer service interaction feel natural, human and personalized. Our AI customer service representatives use voice technology with emotions, context, and modulation beyond simple text-to-speech, delivering emotionally intelligent and contextually aware support that ensures your customers always leave a 5-star review.
Support that Evolves
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Our AI platform for customer service learns from each interaction and applies industry-specific learnings to enhance support quality. Product doubts, order information, pricing details, etc. can all be delivered with human-like context and care, making sure your business has shining support champions available 24/7. Our AI can be trained off of materials, demo instances, and learns on its own from each interaction, along with triggers you can implement without any coding required. Get intelligent analytics and dashboards for improving your business right on our AI healthcare platform.
No more dropped support requests or negative support reviews, leave it to our AI agents to handle
all customer inquiries on auto-pilot.
At ContactSwing, we're on a mission to transform critical business-to-consumer interactions across industries, making them more efficient, transparent, and satisfying for everyone involved.
Address
1001 S Dairy Ashford Rd
#120, Houston, TX 77077,
U.S.A.
+1 (281) 709-6004
Industries
Real EstateRecruitmentHealth ClinicsCar DealershipsRestaurantsIT StaffingHealthcare Staffing
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